StratBeans Consulting

Information Technology Products helps organisations procure technologies which help in the core business processes improvement and achievement of long term strategic objectives.  We use our understanding of business domains and technologies to recommend the best suited solutions.

We have forged alliances with product companies who offer innovative products. Such alliances help us provide customised service and product in several business domains and industries.

Our alliance partner Epiance corporation provides a sophisticated enterprise product Epiplex, which is used by 250 companies among top Fortune 1000 companies. Several BPO players including Genpact,WNS, Infosys, Wipro, Cognizant, HCL Technologies, Cambridge use Epiplex for reducing cost of transition and training and to increase quality of outsourced process delivery.

Note :All trademarks and logos appearing herein belong to their respective owners

Write to us on episupport@stratbeans.com to explore how we can assist you reduce costs and timelines in Transition and Training.

Our partner valuefirst specialises in SMS based database technologies. With their product we develop value propositions with hard hitting business benefits for organisations with large geographical spreads. 

Write to us on velsupport@stratbeans.com to explore how we can help you with SMS PUSH and SMS PULL solution.
 

We impart training services after doing a thorough profiling of business requirement. We conduct learning need analysis and then appropriately help in content development delivery and assessment.

Our training offering is customised to meet exact requirement of each client.

Some of the area in which we conduct trainings include

• Finance Training
  • Procure to Pay ( Accounts payable)
  • Order to Cash ( Accounts receivable)
  • General Accounting
  • Closing and Reporting
  • Travel and Expense (T&E) Processing
  • Payment Processing
• Soft Skill
  • Exceptional Customer Service
  • Cultural orientation (US, Europe, Asia)
  • Motivation for success
  • Goal Alignment
  • PAC Transaction analysis
  • Leadership Balance
  • Work life balance
• Voice and Accent Training 
• IT Products
  • Epiplex in BPO functions
  • Epiplex for transitions
  • Content Generation basics
  • Understandding ERP
  • SAP/ Oracle overview
  • Microsoft Products ( Excel/ Word/ Power Point etc)

Software Services and Project Management 

We provide specific customisation or improvement services on IT products and Internet Technologies.

Some of the offerings are towards

• Search Engine Optimisation (SEO) a
• PPC consulting
• Internet marketing

We also provide technical resources in several technology areas based on T&M model.

BPO Services  are offered in transaction BPO areas. Such as Data Entry/ Invoice processing etc. We have dedicated team of associates who have significant experience of working with large BPOs such as Genpact. We have two fully equipped, Data Processing Centers which we use for transactional outsourcing work. Currently we are working in following areas:

1. Legal Process Transcription
2. Web research and Data Collection
3. Excel based complex form generation
4. Fast Data Entry
5. Image Upload/ Download
6. Virtual Assistance

We are providing small size outsourcing activities with 10 Full Time Equivalent (FTE) or less.

BPO Consulting services are targeted at developing strategy to improve different BPO functions such as Migration/ Transitions , Operations/ Shop-floor, Training & Development and HR. We help small and medium BPO organisations devise cost saving and quality improving strategies for internal functions. Some of the services under this category are as follows:

• Creation of toolkits for transition function
• Improving performance of Contact centers by systematically analysing the processes
• Devising strategy for improving SLA performance
• Attrition control strategy

Our master black belts and quality consultants help our clients improve the BPO processes in a structured manner.