StratBeans Consulting

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This paper describes some of the benefit that Knowledge Management System (KMS) can deliver. The expectations and possible improvements are outlined for  Operations, Training, Hiring , Quality , Migration (Transitions).

The tone of this paper is tilted towards BPO/ KPO but the value can be translated into other industry segments too.

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A simple but powerful methodology for extracting best practioner performance and replicating it repeatedly. Very useful for training and business transition / migration functions of anorganisation.

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This paper lists down strategic parameters on which a tool should be rated before it can be strategically deployed for process knowledge and skill transition in the KPO/ BPO environment. 

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The training function of an organisation requires capability to create, track and delivery content with the help of limited resources. In large organisation the challenge of continuously training and assessing the employees /prospective employees can become quite complex. Epiplex helps organisation's with a knowledge capture codification engine which reduces the hiring and training risks. 

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One of the constraints that organizations face in delivering elearning contents and documents over web is limitation of bandwidth. Epiplex offers many ways in which the content size can be effectively controlled. This paper highlights many such mechanisms.